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Welcome to Capital Chevrolet
Customer Satisfaction is #1
Capital Chevrolet in Wake Forest, NC is proud to bring you a wide selection of new and used vehicles. We not only offer sales but also assure brilliant after-sales services to your automobiles. So worry no more! The qualified and experienced staff, at Capital Chevrolet, will make sure that you leave our store absolutely pleased with our services. Find driving instructions on our hours and directions page, and drop by our Wake Forest auto showroom today!
Our Reviews
Super smooth and fast if there anywhere u gunna get approved it’s here !! Thank you Caleb
Everybody was very nice and Krystal was very accommodating to helping me Find the right fit.
Donny was great to work with, he took care of all my needs.
I bought my vehicle here in March and had a great experience. Krystal worked hard and successfully got me into the vehicle I wanted. However, since then my experience hasn't been as great. It seems that once you purchase a vehicle, they no longer care as much. When I purchased the vehicle, the rearview camera needed to be replaced but the part hadnt arrived yet so they setup a time for me to bring it back for install. When I walked into the service department I felt like I was invisible. No one said a word. I walked up to the counter and kept getting passed around. Once someone finally asked me what I was in for, I told them who I was, and why I was there including that Krystal setup my appointment. They then said Idk anything about it so you'll need to find her. Instead of calling her themselves, they sent me to wander the sales floor to find her. ZERO customer service. After that repair (a few days after purchasing) my backup camera started glitching. I sent a picture of the screen to Krystal and though she said she was going to check with her manager, I never heard back and its still not fixed. I attempted to call the service department many times regarding questions I had about my warranty and maintenance requirements but never got anyone to answer the phone and the messages I left were never returned. The prompt also stated that texting was easier and asked if I would mind a text response instead to which I said yes. I received the generic text about responding to my question but never once got a response from either option. Fast forward to now.. I recently brought the vehicle in to have some regular maintenance done on it and hoped my first experience was a fluke; it wasnt. I walked in and the same thing happened. There were 4 people there. All 4 looked right at me but only one spoke, even after she put something in her mouth. The one guy standing in front of me looked at another guy and said, "you take her". I felt like a pass around toy again. The guy that worked with me was super cool and helpful once I finally got squared away but I still cant say I feel welcomed or appreciated. SN: Its kinda interesting how many of the low reviews involve the service department. Seems to be a reflection of management 🤔
From buying my new Blazer to having it serviced, Capital Chevy has been fantastic! I will continue buying my vehicles here!
Good maintenance & good business!
They were very good at explaining the figures and terms. Friendly and courteous.
Q was great and helped me find what i was looking for. The financial team made it happen. Thanks guys!
Jessie Rodriguez good sakes man
This was an excellentexperience. Great customer. Service. Krystal sealed a. great. deal. for. my family. We are very pleased. with our. purchase!!!
I had a very good experience at Capital Chevrolet for service on my 2021 Spark. Jeff in service was very patient, considerate and provide excellent service. He took his time to explain everything to me Thank you, Jeff!!